The convergence of voice, video, and data via a common, flexible IP core has become possible in the recent past on account of several innovative products and technologies. MeCOM deals in many of these products and technologies to leverage your existing IP networks (or indeed expand them) in order to gain maximum mileage for pushing data, voice and video on IP.
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Unified Communications
According to the International Engineering Consortium, unified communications is an industry term used to describe all forms of call and multimedia/cross-media message-management functions controlled by an individual user for both business and social purposes. This includes any enterprise informational or transactional application process that emulates a human user and uses a single, content-independent personal messaging channel (mailbox) for contact access.
PRODUCTS: OpenScape UC and HiPath OpenOffice ME from Siemens Enterprise Communications.
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Conferencing
MeCOM provisions diverse audio-video solutions from the entry-level to high-definition one's for delivering audio/ video over an IP / PSTN network. The conferencing solutions can be customized to the environment that needs to be targeted ranging from the desktop to meeting rooms to board rooms and auditoriums.
PRODUCTS: Projectors, Control Units and LCD Panels, Full HD telepresence, Desktop Video Collaboration
  
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IP Telephony
IP Telephony, Internet telephony, Voice over broadband (VoBB) and broadband phone are terms that are interchangeably used to refer to Voice over Internet Protocol (VoIP): that is, the delivery of voice communication over IP networks. When prefixed with Internet (as in Internet telephony) the terminology refers to the fact that the delivery channel for the communications is the Internet instead of the regular PSTN network.
IP telephony affords us a consistent experience, better infrstruacture utilization and lower operational costs on deployment. The lowering of overall costs and simplification of management is propelling the adoption of IP telephony across the world. Let MeCOM show you how!
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Contact Center
We deal in the Siemens Contact Center solution. The portfolio is a suite of solutions to suit every type and size of organization and range of customer experiences. From customer service to collections, the suite includes mission critical CRM applications you need to retain and grow your customer base. OpenScape Contact Center is a set of integrated packaged software applications covering multi-channel inbound, outbound and IVR that improve the effectiveness and efficiency of a company's contact center operations.
PRODUCT: OpenScape Contact Center
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Convergence
